Technology is evolving rapidly. Major smartphone makers launch new models every year. According to GSMA research, a user in developed countries tends to replace his mobile phone every 18 months. However, selling or throwing away old mobile phones can pose a threat to cybersecurity.
“Data is the new oil. If misused, it can be used to steal someone’s money or identity. I am warning you.
PLDT and Smart’s Cyber Security Operations Group (CSOG) remind the public that CyberSmart individuals protect their data before selling or disposing of their smartphones.
First, back up your files like contacts, photos, videos, messages, notes, etc. Transfer them to your laptop or external hard drive. Cloud storage is also an option. Then remove the files from the device you are selling or disposing of.
iOS users should sign out of Apple ID, App Store, Find My iPhone, iCloud, iMessage and FaceTime. Android users should log out of their Google Account, Gmail, and Google Play.
Also, you should perform a factory reset to clear any leftover data. For iPhone, to do this,[設定]Go to[一般]and select[リセット]then tap[すべてのコンテンツと設定を消去]Choose.
If you’re using an Android phone,[設定]then tap[システム]then[リセット]must be selected. But first you need to disable factory reset protection. This security feature is available on Android devices with “Lollipop” and later versions.
Finally, consumers should remember to remove their SIM and memory cards if their mobile phone comes with expandable storage.
In addition, smartphones intended for disposal should be placed in a dedicated bin for e-waste. Electronic devices contain chemicals that can enter the environment if not disposed of properly. Alternatively, users can donate their old devices to non-profit organizations for reuse or recycling.
PLDT and Smart’s efforts to protect customer data are part of a broader program to improve the quality of customer experience by protecting customers from threats and attacks. These efforts also highlight the PLDT Group’s support for UNSDG No. 9 on Industry, Innovation and Infrastructure. Supporting initiatives to manage e-waste underscores the company’s commitment to UNSDG No. 12 on sustainable consumption and production patterns.