The surge in home renovation projects and decluttering has kept junk removal franchises busy in 2020, and the demand for someone else to clean up the clutter shows no signs of abating.
Sharon Markham’s 1-800-JUNKPRO territory spans approximately 30 miles around Jackson, Mississippi. She and her team own 15 of her garbage trucks for rent, operate 1 truck, and plan to add junk removal services in the near future.
“We just got slammed,” said Markham, who has been a franchisee since October after taking over the area from a previous owner. For two years, she was her manager of operations before Markham jumped in when her predecessor decided to return to practicing law full-time, but about half of her business was He attributed this to his ability to quickly respond to customer needs.
“No one else can offer that same-day service,” she says of the trash rental component. “We love that our customers love us so much. Renting a litter box is often the last thing that comes to mind when planning a home.”Our customers are always so ecstatic. They can’t believe we’re going out that day.”
Sharon Markham is a franchisee of 1-800-JUNKPRO in Jackson, Mississippi.
Many junk removal services don’t offer garbage truck rentals, so the 1-800-JUNKPRO franchisee opted for what she called a “driveway-friendly garbage truck” — one that has wheels and a lift. Something you can get off the track to meet that need. A system that relieves pressure on the driveway to avoid damage. Residential clients make up a large part of her business, but Markham also has “pro contracts” to service apartment rental companies and home renovation contracts that help diversify her revenue streams. says there is.
1-800-JUNKPRO is a straightforward business, but that doesn’t mean franchisees can simply coast to profit, Markham said. She tells prospective owners to come in with a full understanding of how much time they want to spend in the business, and if it’s not 100%, they should re-evaluate.
“Commit, it’s not a part-time business. This is full-time, open-to-close,” Markham said.
Financially, Markham said he’s hitting his goals. “In her first month, we looked at Mike’s original goals,” she said, referring to her CEO Mike Davis. “So I keep setting myself higher goals and I keep achieving them.”
1-800-JUNKPRO is an emerging brand that began franchising in 2016, operating 11 franchise territories in eight states. Item 19 of the Franchise Disclosure Document reports total sales for his one small market franchise in 2019 (which means starting only dumpster rentals). Average gross sales for standard market franchises that offer both trash can rental and junk removal services were $677,279.
Offering two franchise models that allow owners of small markets with local populations of up to 499,999 to enter with a lower investment level and then scale up, Davis said he and his wife, Misty, are junk haulers. Started service and then went 1-800-. 1999 Junk Pro.
Mike Davis, founder and CEO of 1-800-JUNKPRO.
Investments in small markets range from $78,750 to $199,499, while a standard market with a population of 500,000 or more requires an investment of $135,750 to $247,500.
The Davises were just 19 when they started their junk hauling business in Wichita, Kansas, as a way to make extra cash. Both Mike of Sears and Misty of his JCPenney work at malls and have two young children, so they “needed a little extra income,” he says, Davis. Within a few years it became a full-time job and since launching the franchise program they have focused on managed growth.
“Last year we opened three new territories. 1-800-JUNKPRO’s centralized customer contact center helps franchisees manage their work, which is a differentiator, and the revamped marketing offers non-contact customer service with features such as e-signatures and text updates. Emphasis is on contact service.
The brand’s revenue increased 14% year-over-year, with some locations seeing sales increase as much as 30% in 2020.
A successful franchisee needs a strong managerial background and an understanding of the importance of customer service, Davis said. “Our customer service is absolutely top notch,” he continued. Franchisees must also be able to motivate the team, he added, agreeing with Markham.
Other junk removal franchises include 1-800-GOT-JUNK?, College Hunks Hauling Junk, and Junk King, all of which made the Franchise Times Top 200+ ranking for 2020.
