step 2 Visit https://311.sanjoseca.gov/ and dial 3-1-1 or call (408) 535-3500. Provide a service address. Request a free junk pickup appointment. If you need immediate confirmation of your reservation date, please contact the recycling collection company during normal business hours. Use the 311 My Collection Schedule to find a recycling collection company.
step 3 If you booked a junk pickup appointment at San Jose 311, please check your booking confirmation email from the recycling company, separate from the 311 auto-reply. Remember to follow the setup instructions in the email. If you don’t receive the email, please check your spam folder.
Important information about the Junk Pickup Program:
Please set the item up to 24 hours before the scheduled appointment.
